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License Activation

A discussion forum for anything even marginally Hauptwerk-related.

License Activation

Postby Orrelis » Mon Dec 17, 2018 4:36 pm

Hi there, I want to purchase my License key, do I get the key immediately or only once the USB has been posted?
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Re: License Activation

Postby engrssc » Mon Dec 17, 2018 5:26 pm

The HASP dongle is mailed (reasonably soon considering it is the Christmas holiday season) and is ready to go at that point. Purchased sample sets need to be activated which is a 2 step process done via the Internet. The sample set producer notifies MDA. You then need to follow the procedure as outlined in the HW manual.

Rgds,
Ed
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Re: License Activation

Postby dhm » Mon Dec 17, 2018 5:57 pm

Orrelis wrote:Hi there, I want to purchase my License key, do I get the key immediately or only once the USB has been posted?

Which side of the Big Pond are you? If in UK, I can answer your question immediately.
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu / http://www.gundulf.org.uk
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Re: License Activation

Postby engrssc » Mon Dec 17, 2018 6:21 pm

Pertinent info in the HW manual - see page 18 and page 67. You will need to download the HASP driver.
http://www.downloadhauptwerk.com/win . Near the bottom of the page.

FYI, sometimes during the activation procedure, an item from MDA may end up in the spam file.

Rgds,
Ed
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Re: License Activation

Postby Orrelis » Tue Dec 18, 2018 2:40 pm

dhm wrote:
Orrelis wrote:Hi there, I want to purchase my License key, do I get the key immediately or only once the USB has been posted?

Which side of the Big Pond are you? If in UK, I can answer your question immediately.


I'm from South Africa
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Re: License Activation

Postby anco111 » Wed Dec 19, 2018 5:55 am

It doesn't matter where you're from.
1. You have to purchase hauptwerk in the hauptwerk online store. They send you a dongle (usb) wich you need to use to activate HW.*
2. While the dongle is shipping, you can download the HW software and the HW usb key driver.
3. Also install HW before the dongle arrives.
4. When the dongle arrives, plug it in one of your usb ports, start HW and make a dongle update request file and send it to MDA. (see how to)
5. They send you back a file** with the updated dongle license, download it, start HW and aplly the new file.

how to
*Mine was delivered in EU 3 days after the purchase.
**Can take longer than the stated 24 hours. Mine took about 2 days

So you don't get the key immediately, and you don't get it when the HW dongle arrives, you get it when you send the file.
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Re: License Activation

Postby dhm » Wed Dec 19, 2018 6:32 am

anco111 wrote:It doesn't matter where you're from.
1. You have to purchase hauptwerk in the hauptwerk online store. .

All due respect to anco111, but it CAN sometimes make a difference.
And you don't always have to purchase through the HW online store - there are authorised resellers in several countries (including many in the EU).
I keep dongles in stock in UK and can usually dispatch immediately.
My customers' dongles are always activated and updated before dispatch, so they are ready to plug in and play.
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu / http://www.gundulf.org.uk
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Re: License Activation

Postby anco111 » Wed Dec 19, 2018 9:33 am

dhm wrote:
anco111 wrote:It doesn't matter where you're from.
1. You have to purchase hauptwerk in the hauptwerk online store. .

All due respect to anco111, but it CAN sometimes make a difference.
And you don't always have to purchase through the HW online store - there are authorised resellers in several countries (including many in the EU).
I keep dongles in stock in UK and can usually dispatch immediately.
My customers' dongles are always activated and updated before dispatch, so they are ready to plug in and play.


You're right. Didn't think of that...
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