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No reaction from MDA to E-Mails

A discussion forum for anything even marginally Hauptwerk-related.

Re: No reaction from MDA to E-Mails

Postby david515mi » Sun Jul 21, 2019 12:58 pm

Brett,

Thanks a million fo the explanation. Things sound hopeful!

David
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Re: No reaction from MDA to E-Mails

Postby Fokko » Sun Jul 21, 2019 4:23 pm

Dear Brett,

Most appreciated. Thank you for the dongle update I received this evening, finally :D .
I understand these are busy and challenging times, I wish you the very best, as always.

Yours,
Fokko
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Re: No reaction from MDA to E-Mails

Postby einer_von_weitem » Mon Jul 22, 2019 7:11 am

This is good to hear. If anything bad happened to Hauptwerk I'd be so depressed!
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Re: No reaction from MDA to E-Mails

Postby CWEB » Mon Jul 22, 2019 1:25 pm

einer_von_weitem wrote:
CWEB wrote:To be fair I think all my contacts with MDA have been handled within 24 hours so it's not always an issue. Your mileage may vary of course!


That used to be my experience too. What is not clear to me from your post is whether you have also had licence update requests handled quickly in the recent past?


Yes, the last was only a few weeks ago.
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Re: No reaction from MDA to E-Mails

Postby tf11972 » Tue Aug 13, 2019 1:39 pm

Again a long time no see and I'm still waiting for my dongle update :cry:
Best regards
Thomas

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