I cannot find a way to send a direct message to Michelle Qualley, so I'm posting here . . . On 17th October I sent a request to have a licence transferred from one Hauptwerk dongle to another; my email to
orders@milandigitalaudio.com
has not yet been acknowledged. I run two complete Hauptwerk systems simultaneously, so that that I can combine the sounds of church and theatre organs; just occasionally I decide that one of my sample sets would be more useful on the other computer. In the past MDA has dealt with this quickly and efficiently; I don't wish to make an unnecessary fuss, and I fully understand the immense amount of work involved when a small company launches a new version of its software; but I hope that after a month it is reasonable to mention this request again. Please could you remind me of the correct procedure, so that I can start the ball rolling? Thanks