patrice wrote:Again unuseful answer : even if the dongle was in titanium ,it can stop to work
I want an answer from Martin DYDE :
1)What is the lifetime of the "inside of the "old" dongle? (electronic)
Hello Patrice,
I doubt anybody, even the makers of the dongles, could give you a definitive answer to that, or any absolute guarantees about lifespan. They're well-made, high-quality devices, and my experience is that dongles (both iLok and HASP) very rarely go wrong, and usually have long lives. For example, I've had three Hauptwerk v4 (HASP) dongles myself since c.2006, and none of them has ever gone wrong. I know from Brett that *very* few customers' Hauptwerk v4 dongles have ever needed to be replaced due to failure.
Dongles, like any electronic device *can* go wrong, and, like any electronic device, can be damaged by main power surges, or malfunctions of the computer they're attached to, for example. No computer hardware has an infinite lifetime.
If for Hauptwerk v5 you decide to use a dongle for licensing, and especially if you have lots of high-value product licences in it (for Hauptwerk, and/or for sample sets, and/or for non-Hauptwerk products) then I would highly recommend taking out PACE's iLok dongle insurance (ZDT/TLC:
viewtopic.php?f=10&t=17833#p133614 ).
patrice wrote:2)After the support period for HW4 how we do in case of die of the dongle? All is lost?
I'm not sure what Milan Digital Audio's plans are for that at the moment; Brett would be the person to answer that.
patrice wrote:3)In correlation with that ,if the ilok die and the option of insurance hasnt been choosed
whats happen? All is lost?
As above, we highly recommend taking out PACE's ZDT/TLC insurance for any dongles with high-value contents, which is the only guaranteed way to guard against loss/theft/damage/failure. For v2-v4 we have always strongly recommend insuring the contents of dongles for their full values (see page 11 in the Hauptwerk v4.2.1 user guide). However, for v5 there is a dedicated, more-convenient and more comprehensive, service available for that, in the form of PACE's ZDT/TLC.
If you choose to ignore that advice and your iLok dongle is lost/damaged/stolen or fails then you could try contacting Milan Digital Audio privately. (Again I don't know what MDA's poilcy on that is, which might perhaps depend on the details of the case. Replacing licences would certainly cost MDA money, since PACE charge MDA for each licence. Also, I imagine it might require agreement form the makers of any sample set producers from you had licences in the dongle.)
patrice wrote:Thanks to Martin for its almost 20years of advance which have changed the life of many organists ,professionals or amateurs
Thanks very much. Very kind of you. It's a pleasure.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.