M. Qualley wrote:SIMPLE STEP BY STEP INSTRUCTIONS
This new web page should help as well:
https://www.hauptwerk.com/upgrading/
Thanks!
Michelle
I love the last point: "Load your favorite instruments into Hauptwerk and ENJOY!"
No mention at all that sample sets (encrypted sets that is) require re-installing them, no mention either that on MacOS it is necessary to completely uninstall HW4 before installing the new version.
Somehow I don't get it. If the upgrade is as simple as stated in this colorful how-to, then what is all the discussion in the forum about? Are we talking about different upgrades here?
Sorry Michelle and Brett, this link is fooling your customers into believing that it's as simple as saying 1-2-3 to upgrade to HW V, and to be honest, with all the effort that I and other sample set producers had to create the new versions of our sets and all the effort we currently have to support our customers and explain to them the steps required to upgrade, I feel somewhat despised by this.
There are a number of step by step procedures posted by users here (funny that they require so many more steps than the simple procedure you are posting officially), why don't you post a complete procedure like that?
We all work very hard to make this step to HW V a success! Please help your customers by posting a complete upgrade procedure and not fluffy advertising speech!
Best regards
Reiner