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Post web site and forum errors HERE ONLY

A discussion forum for anything even marginally Hauptwerk-related.
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chr.schmitz

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Re: Post web site and forum errors HERE ONLY

PostTue Jan 07, 2020 12:03 pm

I second Iain's proposal.

Mac users should be also warned that they may not be able to return to HW4, as the HW4 installer does not work on current versions of the operating system anymore.

Chris
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javawizard

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Re: Post web site and forum errors HERE ONLY

PostWed Jan 08, 2020 5:43 am

The "suggestions and enhancements" form linked from this forum topic: viewtopic.php?f=23&t=12099 leads to a 404 on the new site.

(For that matter, is there a better place to report feature requests and/or bugs to you guys?)
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M. Qualley

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Re: Post web site and forum errors HERE ONLY

PostMon Jan 13, 2020 9:02 pm

Thank you for bringing these to our attention!

Once the issue is fixed I am deleting your posts!

We are working our way through the list!
Michelle
Michelle Qualley
Director of Marketing & Business Operations
MILAN DIGITAL AUDIO

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OrganoPleno

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Re: Post web site and forum errors HERE ONLY

PostMon Jan 13, 2020 10:02 pm

When logged in to the Forum, click on "Members", then choose a letter of the Alphabet. It used to be this would show you the appropriate Members. Now it just says "404 Not Found"!
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Pete_K

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Re: Post web site and forum errors HERE ONLY

PostTue Jan 21, 2020 11:53 am

The web page for version 4.2 license updates would benefit from some additional information. For example, which order number are you supposed to insert in the 'Order/reference number' field if the order summary from your vendor includes TWO order numbers? (One number is in the 'subject' line of the email and there is a different order number in the body of the email.)
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OrganoPleno

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Re: Post web site and forum errors HERE ONLY

PostSun Feb 02, 2020 1:15 am

On the main Hauptwerk.com page,,,, the Link to this Forum has vanished! (And "search" does not reveal it.)

This means that NOBODY can find the Forum any more... unless they already know (and remember) where it is!
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Albo

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Re: Post web site and forum errors HERE ONLY

PostMon Feb 03, 2020 6:35 am

Hi
I was tying to access the Forum from the main website page and now I cannot seem to find the menu option.
Also, when I try to login now the page doesn't seem to do anything. The login box just stays on the screen.

Regards
Alan
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IainStinson

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Re: Post web site and forum errors HERE ONLY

PostMon Feb 03, 2020 6:39 am

Today, the forum link is in the text of the contact page https://www.hauptwerk.com/contact/.
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dhm

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Re: Post web site and forum errors HERE ONLY

PostMon Feb 03, 2020 8:48 am

forum.hauptwerk.com always works for me.
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu / http://www.gundulf.org.uk
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OrganoPleno

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Re: Post web site and forum errors HERE ONLY

PostMon Feb 03, 2020 11:50 am

IainStinson wrote:Today, the forum link is in the text of the contact page https://www.hauptwerk.com/contact/.


Hidden there where it's too hard to find. Should also be made visible from their front page Hauptwerk.com
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organtechnology

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Re: Post web site and forum errors HERE ONLY

PostWed Mar 04, 2020 2:37 pm

The Jelani Eddington demo seems to have no data in its file. Playtime available shows 0/0?
Win7 Pro/64 Firefox browser. Me or Thee?

Thomas
Complete Hauptwerk™ systems using real wood consoles, PC Sound Engines, Dante Audio for Home or Church. info (at) organtechnology.com http://www.organtechnology.com
Authorized Hauptwerk; Milan Digital Audio and Lavender Audio reseller.
USA and Canada shipments only.
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vpo-organist

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Re: Post web site and forum errors HERE ONLY

PostWed Aug 26, 2020 9:16 am

Hello,

i got a SQL error message when I tried to access the forum - you should catch it.
You can use a cryptic SQL username, but if you present the name to the whole world, you can also use a simpler name :-)

"xxx" is a replacement for the real name.

SQL ERROR [ mysql4 ]
User 'xxx_hwforumuser' has exceeded the 'max_user_connections' resource (current value: 25) [1226]
An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

FYI:

Who is online
In total there are 200 users online :: 3 registered, 0 hidden and 197 guests (based on users active over the past 5 minutes)

Best regards
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dhm

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Re: Post web site and forum errors HERE ONLY

PostThu Sep 03, 2020 5:13 pm

Automatic login hasn't worked for me the last few days.
I keep on ticking the box for "Log me in automatically every time", but this isn't happening.
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu / http://www.gundulf.org.uk
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organtechnology

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Re: Post web site and forum errors HERE ONLY

PostSat Sep 05, 2020 4:23 am

vpo-organist wrote:Hello,

i got a SQL error message when I tried to access the forum - you should catch it.
You can use a cryptic SQL username, but if you present the name to the whole world, you can also use a simpler name :-)

"xxx" is a replacement for the real name.

SQL ERROR [ mysql4 ]
User 'xxx_hwforumuser' has exceeded the 'max_user_connections' resource (current value: 25) [1226]
An sql error occurred while fetching this page. Please contact an administrator if this problem persists.

FYI:

Who is online
In total there are 200 users online :: 3 registered, 0 hidden and 197 guests (based on users active over the past 5 minutes)

Best regards


I am seeing this error more frequenly and the time between encounters is decreasing.

Thomas
Complete Hauptwerk™ systems using real wood consoles, PC Sound Engines, Dante Audio for Home or Church. info (at) organtechnology.com http://www.organtechnology.com
Authorized Hauptwerk; Milan Digital Audio and Lavender Audio reseller.
USA and Canada shipments only.
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cxl119

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Re: Post web site and forum errors HERE ONLY

PostSun Sep 06, 2020 9:36 pm

dhm wrote:Automatic login hasn't worked for me the last few days.
I keep on ticking the box for "Log me in automatically every time", but this isn't happening.


I recently came back to this forum after a few years away. I am not sure what new features were gained. But I do notice that I am not auto logged in either. And it is not as intuitive to me on how to see my unread posts.
Chris Luckenbill
DuBois, PA
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