Tue Oct 05, 2010 11:53 am
Hi Brett,
Certainly no complaint intended against MDA. Apologies if it appeared that way; it wasn't intended.
I *was* expecting VAT. I also expected some import duty, though there was none after all.
Regular mail from US to UK usually takes 3-4 days, so that took a little longer than I was expecting, but again that was no fault of MDA. My prime concern was the delay by Royal Mail at this end and the (IMHO) exorbitant handling charge, and I just thought others should be made aware of that.
As always, we are very appeciative of the excellent products and service we get from you and Martin.
Best wishes,
Douglas.