Alex Marcon wrote:I've had the free version of HW for years on my PC and it suddenly stopped working. I've reinstalled it again but nothing happens. What could be happening? I did not make any changes to my PC. Please help me. Thank you.
Are you running 64 bit Windows 7? Current versions of HW need to have a 64 bit version of the Windows OS to run.
On the Windows platform, we recommend and fully support the following versions/editions of Microsoft Windows. These are the Windows platforms we use for testing and developing Hauptwerk, and we recommend them for best performance, stability and compatibility:
64-bit Windows 8.1 Pro.
64-bit Windows 8.1 (standard/home/non-Pro edition).
64-bit Windows 7 Professional, Service Pack 1 and above.
64-bit Windows 7 Home Premium, Service Pack 1 and above.
64-bit Windows 7 Ultimate, Service Pack 1 and above.
Hauptwerk will probably still work on 32-bit and 64-bit Windows XP and Vista, and on 32-bit Windows 7 and 8, although we no longer test with them, we wouldn't recommend them for new computers, and we’ll only provide support for them for problems that can be reproduced on one of our primary supported Windows platforms listed above. (1)
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