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ascendtech.us

Buying or building computers for Hauptwerk, recommendations, troubleshooting computer hardware issues.
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TheatreOrganNo1

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ascendtech.us

PostSat Aug 15, 2009 11:45 pm

Has anyone bought anything from ascendtech.us ? I bought a Mobo, Processor, and memory on the 7th. Two days later I get an Email. They said they were out of the processor I selected, and wanted 10 bucks more for a faster processor.

I went ahead with the faster processor, I Emailed them yesterday to see what was going on, but they never replied. Hopefully I'll get my stuff, they are in Ohio and I'm in Indiana, I thought I'd have it by now. I payed with Paypal, hopefully I don't need to contact them.

Guess I'll wait another day and see what happens.
Jake C.
Organ Tuner, Shop Assistant at Carlton Smith Pipe Organ Restorations.
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bartonbrass@sbcglobal.net
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TheatreOrganNo1

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Re: ascendtech.us

PostSun Aug 16, 2009 11:26 pm

Nothing yet, guess I'll have to call them. Naturally it's not an 800 number.
Jake C.
Organ Tuner, Shop Assistant at Carlton Smith Pipe Organ Restorations.
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BachsFugue

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Re: ascendtech.us

PostMon Aug 17, 2009 1:42 am

Yes, I have purchased from them. I had to return my video card. I called them at (216) 458-1101 and they were very straightforward. I live in Ohio, and I know that our Attorney General works the people of Ohio. If something is amiss, the AG will help me make it right. Call them. They were friendly and prompt.
Cole Votaw -- Springfield, Ohio, USA
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mdyde

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Re: ascendtech.us

PostWed Aug 19, 2009 6:17 am

For the benefit of anybody reading this thread in the future, I understand from Jake's previous post, which he seems to have deleted, that the issue with delayed delivery was that the company had been sending emails to Jake concerning a problem with his payment for the order, but that Jake hadn't checked his email account, and that the issue has now been resolved and the order delivered.

Jake - if you post something that might give bring somebody's reputation into question, and it subsequently turns out not to have been their fault, please do make sure you make that public too, so that people reading the post in the future aren't given an unfair impression of the party.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
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TheatreOrganNo1

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Re: ascendtech.us

PostFri Aug 21, 2009 5:56 pm

sorry I tried to delete the whole thing, I guess I should have left that up to you.
Jake C.
Organ Tuner, Shop Assistant at Carlton Smith Pipe Organ Restorations.
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bartonbrass@sbcglobal.net

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