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License USB key

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License USB key

Postby atugores » Fri May 12, 2017 8:17 am

Hello there, I have a problem and I do not know what happens. I use to have the main console that I use with a Mac Mini with HW installed on it, my organs and the license USB Key conected, everything was Ok until yesterday that the HD said goodby, so I installed a new SSD HD and install everything from scratch, everything was ok until I connected the USB Key, the key will not light up, (it lights up initially and then turns OFF), so when I start HW the license key is not found, and HW starts in evaluation mode.
I took the Key and I conected to another computer iMac that I use sometimes with a small 1 keyboard console and HW, everything works perfect and the key lights up and remain with the light ON.
What do you think it happens, thank you
atugores
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License USB key

Postby atugores » Fri May 12, 2017 8:29 am

I forgot to say than I try with different external HD, the motu interface and several pen drives connected to the four USB ports and everything works except the License USB Key, thank you
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Re: License USB key

Postby mdyde » Fri May 12, 2017 8:32 am

Hello Antonio,

You also need to install the driver for the key, the current version of which is always available on our main downloads page: http://www.downloadhauptwerk.com/ .
Best regards,
Martin.

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Re: License USB key

Postby atugores » Fri May 12, 2017 1:27 pm

Thank you Martin, my mistake I better retired if I start to forget thinks.
After installing everything ( work all day) I have another problem, when installing St. Eucaire Cabaille-Coll I found (and that happens the day I bought it) that DVD-4 is corrupted, I remember you send me a link to recover that DVD-4, how can I recover it again now, thanks
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Re: License USB key

Postby mdyde » Fri May 12, 2017 1:35 pm

Hello Antonio,

I've emailed a new download link for it to you.
Best regards,
Martin.

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Re: License USB key

Postby atugores » Fri May 12, 2017 3:20 pm

All thinks works fine again thanks to you for your help, thanks
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Re: License USB key

Postby mdyde » Sat May 13, 2017 4:02 am

Thanks, Antonio.

Excellent. You're very welcome.
Best regards,
Martin.

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Re: License USB key

Postby jcfelice88keys » Sat May 13, 2017 6:27 pm

Problem Solved, Question withdrawn.

Cheers,

Joe (jcfelice88keys)
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