Hello again,
I appreciate all the help on my previous forum posts. My new HW setup is amazing and I have been using the Salisbury sample set daily. I am having trouble installing the Organ Art Library Hus/Schnitger sample set however. Like the Salisbury DVDs, I put the 1st Hus/Schnitger DVD into computer and started loading in HW4. Upon completion of download of 1st DVD an error pops up as follows:
"The organ definition file named 'OrganART 1675-88 Hus-Arp Schnitger Stade.Organ.Hauptwerk.hbx' couldn't be loaded to query its version, while attempting to install the component packages '/Volumes/OAM-Stade-DVD1/Hus-Arp Schnitger-StadeV3.0-000260.CompPkg.Hauptwerk.rar'. If it's a licensed file then perhaps a license hasn't yet been installed for it. Message code (for diagnostic purposes): 1223"
I reached out to Organ Art Library who stated I should contact distributor from which I purchased the sample set for clarifications. I contacted the certified HW distributor who over the past week has been working on making sure everything has been arranged on their end but he indicated that I should still be able to load the sample set even if licensing is not in order and in that case I should be able to load the set but would not be able to run it.
While I am waiting to hear back from the distributor to make sure the licensing is in order, is there anything I can do to fix the problem?
As always, thank you for your suggestions! Sincerely, Alte_neume
I appreciate all the help on my previous forum posts. My new HW setup is amazing and I have been using the Salisbury sample set daily. I am having trouble installing the Organ Art Library Hus/Schnitger sample set however. Like the Salisbury DVDs, I put the 1st Hus/Schnitger DVD into computer and started loading in HW4. Upon completion of download of 1st DVD an error pops up as follows:
"The organ definition file named 'OrganART 1675-88 Hus-Arp Schnitger Stade.Organ.Hauptwerk.hbx' couldn't be loaded to query its version, while attempting to install the component packages '/Volumes/OAM-Stade-DVD1/Hus-Arp Schnitger-StadeV3.0-000260.CompPkg.Hauptwerk.rar'. If it's a licensed file then perhaps a license hasn't yet been installed for it. Message code (for diagnostic purposes): 1223"
I reached out to Organ Art Library who stated I should contact distributor from which I purchased the sample set for clarifications. I contacted the certified HW distributor who over the past week has been working on making sure everything has been arranged on their end but he indicated that I should still be able to load the sample set even if licensing is not in order and in that case I should be able to load the set but would not be able to run it.
While I am waiting to hear back from the distributor to make sure the licensing is in order, is there anything I can do to fix the problem?
As always, thank you for your suggestions! Sincerely, Alte_neume