I am currently trying to do long-distance trouble-shooting of a Hauptwerk set-up that was working OK but has suddenly gone silent.
When you load an organ and use the mouse to play the on-screen keyboards and select stops, there is no sound.
Ostensibly Hauptwerk is configured correctly - we've gone through the process from scratch.
Hauptwerk sees the audio interface, and the correct (ASIO) Audio output devices are selected, so it seems like a purely audio issue - maybe a failed component on the sound card, or an issue with the sound card's drivers or software, or even cables in the wrong sockets (despite repeated assurances that they are correct).
I'm now psyching myself up to make the (2 hours plus) journey to investigate and maybe replace the audio interface (the dreaded E-MU 1212M with its esoteric PatchMix software), but in the meantime something is puzzling me:
With an organ loaded and the Large floating control panel for Audio, MIDI and performance open, and with all the stops drawn and the Trim dB increased to +15 dB, the Audio level indicator "LED's" do not show any activity when you "play" the on-screen organ.
Is this to be expected or does it indicate that something is amiss prior to the audio interface?
I ask this because, doing the same test on my laptop, the floating panel audio level indicators light up, even if I've select Audio output devices ="none".
Thank you for any advice
Graham
When you load an organ and use the mouse to play the on-screen keyboards and select stops, there is no sound.
Ostensibly Hauptwerk is configured correctly - we've gone through the process from scratch.
Hauptwerk sees the audio interface, and the correct (ASIO) Audio output devices are selected, so it seems like a purely audio issue - maybe a failed component on the sound card, or an issue with the sound card's drivers or software, or even cables in the wrong sockets (despite repeated assurances that they are correct).
I'm now psyching myself up to make the (2 hours plus) journey to investigate and maybe replace the audio interface (the dreaded E-MU 1212M with its esoteric PatchMix software), but in the meantime something is puzzling me:
With an organ loaded and the Large floating control panel for Audio, MIDI and performance open, and with all the stops drawn and the Trim dB increased to +15 dB, the Audio level indicator "LED's" do not show any activity when you "play" the on-screen organ.
Is this to be expected or does it indicate that something is amiss prior to the audio interface?
I ask this because, doing the same test on my laptop, the floating panel audio level indicators light up, even if I've select Audio output devices ="none".
Thank you for any advice
Graham