Hello Arthur,
[Topic moved here.]
To add to Grant's reply, yes -- the sample set does need to be enabled on your Hauptwerk USB key. I see that we did have a record of your purchase logged in our database, but I'm not quite sure what arrangements Brett has with Classic MIDI Works regarding who organises their licence updates (given that Darryl no longer works there). Our apologies for the mix-up.
Please submit a licence update request to us using this form, following the instructions on the form and we can then get your licence activated for you:
http://www.hauptwerk.com/forms/license-updates/For the order number field, for good measure, please enter HW19004 (which is the order number under which the order has been logged in our database).
(Please also note that it's important that you only use the '
File | Create a license update request' menu function once [until the resulting update has been sent back to you and applied, since using it a second time after sending us a request file would invalidate the first request file and necessitate repeating the process].)
We'll then send a file back to you with instructions for applying it, which will enable the necessary licence in your USB key. Once that's done, please (re-)install the sample set's installation packages that are named ...
OrganDefinitionFiles... . (Those files can't be installed until there is a licence for the sample set enabled in your USB key.) You should then be able to load the organ as normal.
Thanks, and also thanks retrospectively for the purchase.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.