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Cannot install license key software

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damuehlbauer

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Cannot install license key software

PostFri Sep 21, 2018 4:27 pm

I have a new computer and am working on moving all my Hauptwerk there. I downloaded the license key software, but I cannot seem to get it installed. It started and then hung-up on installing drivers. I rebooted the computer and I tried to 'Repair' but it still sits on 'Repairing Drivers'. I tried 'Removing' but it won't do that because an installation is in progress.

Computer is a new Dell with Intel Core i7, Windows 10
David Muehlbauer
Mesa, Arizona USA
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IainStinson

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Re: Cannot install license key software

PostSat Sep 22, 2018 10:42 am

Is the Window dialog box about asking permission to proceed hidden by another window on the screen?
Have you got admin privileges on the account you are using to install the software?

Iain
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damuehlbauer

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Re: Cannot install license key software

PostSat Sep 22, 2018 2:54 pm

No other open windows and I have administrative access.

But, for whatever reason, the USB dongle appears to be working because I have been able to open Hauptwerk.

So, I guess I won't worry about it any more. :D
David Muehlbauer
Mesa, Arizona USA

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