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HW key not recognized

Hauptwerk software technical support only. Please make sure you have read the manual, tutorials and FAQ pages before requesting support.
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fermata

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  • Posts: 127
  • Joined: Tue Aug 16, 2016 2:42 pm

HW key not recognized

PostSun Mar 10, 2019 4:58 pm

Hello.
I have the advanced edition of HW, and the USB key is plugged in, however, when I try to launch HW, it tells me that no licensed key is recognized. And the triangle tinkle is still there when I go into St. Anne's, too, as if I were only evaluating it. I have tried quitting out of HW and relaunching, but it still won't recognize my key. Have ideas to help, anyone?
:(
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IainStinson

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  • Joined: Tue Dec 29, 2009 6:08 pm
  • Location: NW England, UK

Re: HW key not recognized

PostSun Mar 10, 2019 5:12 pm

Have you installed the Hauptwerk USB Key Drivers? Might be worth reinstalling them. Down
Ioad the from the download tab on the HW website.

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