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UK, England, United Kingdon, GB, Great Britain???

Hauptwerk software technical support only. Please make sure you have read the manual, tutorials and FAQ pages before requesting support.
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OllyCondy

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UK, England, United Kingdon, GB, Great Britain???

PostMon Aug 19, 2019 6:07 pm

How on earth do I buy something - my country (United Kingdom) isn't listed in the dropdown menu...
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IainStinson

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Re: UK, England, United Kingdon, GB, Great Britain???

PostMon Aug 19, 2019 6:54 pm

If you are trying to buy MDA (i.e. from the Hauptwerk web site "Store") you need to select EU and proceed to purchase the item(s) you want and when you provide your address the United Kingdom appears as one of the countries listed (alphabetically).

You can buy from EU based resellers (full list at https://www.hauptwerk.com/store/resellers/).

If you are trying to buy a sample set from one of the sample set producers... which one?

Iain
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OllyCondy

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Re: UK, England, United Kingdon, GB, Great Britain???

PostTue Aug 20, 2019 9:53 am

A sample set - and the St Eucaire C-C. Had to put Scotland in as the nearest country matching my home country!
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IainStinson

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Re: UK, England, United Kingdon, GB, Great Britain???

PostTue Aug 20, 2019 12:22 pm

I found the UK on the MDA / Hauptwerk store https://iainstinson.com/hauptwerk/uk-purchase.jpg.
Where were you trying to buy the sample set from?

It would be useful for others to know this given the "problems" you are also having receiving licence updates.

Iain
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dhm

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Re: UK, England, United Kingdon, GB, Great Britain???

PostTue Aug 20, 2019 3:36 pm

If you're trying to buy Hauptwerk licences and/or sample-sets, please see here for all-inclusive UK prices in GB£: http://en.midi-organs.eu/
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu / http://www.gundulf.org.uk
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OllyCondy

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Re: UK, England, United Kingdon, GB, Great Britain???

PostTue Aug 20, 2019 4:50 pm

UK wouldn't show up when I went to buy the St Eucaire instrument on the Milan Instruments website. Anyway, I have the set now as I paid through Paypal. But now the set won't load as there seems to be a conflict with the licence. Argh. And on we go...
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IainStinson

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Re: UK, England, United Kingdon, GB, Great Britain???

PostTue Aug 20, 2019 5:26 pm

Thanks.
It is interesting that the MDA website takes you on route where the countries you can select exclude EU countries but does include Scotland. Bizarre.
Iain

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