Wed Sep 04, 2019 11:09 am
I have put this in an email to Milan Digital Audio, but in case anyone has any ideas I am copying it here:
I'm having trouble installing the Salisbury Cathedral sampleset. I hope I am following the correct procedure.
I first followed the link in the order confirmation email and downloaded all the installation files. Next I created a dongle update request (reference 46988) and applied the update file which was emailed back to me in return. Next I successfully installed two other organs from Sonus Paradisi (Zwolle and Krzeszow) which I had bought at the same time. Then I tried to install Volume I of Salisbury. The first filed (DVD-1) seemed to install correctly. The second gave a read error and I assume it had become corrupted in the download, so I downloaded it again. This time it appeared to install with no problems, as did the third (DVD-3). Then I tried to install the organ definition file for volume 1, and received this error:
"The organ definition file named 'Salisbury-Willis-Volume-1-Wet.Organ.Hauptwerk.hbx' couldn't be loaded to query its version, while attempting toinstall the component packages 'F/Sample sets/Salisbury/Salisbury-Willis-OrganDefinition-Volume-a.CompPkg_Hauptwerk.rar'. If it's a licensed file then perhaps a license hasn't yet been installed for it."
"Message code (for diagnostic purposes): 1223
I downloaded the ODF again but received the same error.
I am wondering if the problem is with the dongle update. I had assumed that it would cover both the Sonus Paradisi and MDA samplesets, but perhaps it was only for the SP organs and I need another one for Salisbury.
Julian Money-Kyrle