It is currently Wed Apr 08, 2020 4:46 am


Unable to get HwV to download.

Hauptwerk software technical support only. Please make sure you have read the manual, tutorials and FAQ pages before requesting support.
  • Author
  • Message
Offline

Bonanches

Member

  • Posts: 34
  • Joined: Sun Aug 12, 2012 4:14 am
  • Location: Northumberland.

Unable to get HwV to download.

PostWed Dec 18, 2019 6:35 am

I would be grateful if someone could shed some light on why I cannot get the free download to complete. I purchased the upgrade which is shown in my account as “currently processing” with the activation code at the bottom.
I have my iLock account with Hw V licence attached although this probably doesn’t affect the download and is therefore not plugged into the P.C.
Using my wife’s P.C. (My Hw. Computers are not on line), I am logged into my Hw account. I get the link in my mail inbox but when I click on the blue download link the screen keeps returning to the Hw home page. I have been trying for days thinking that the server must be busy.???
Kind regards
Julian
Offline
User avatar

mdyde

Moderator

  • Posts: 11847
  • Joined: Fri Mar 14, 2003 2:19 pm
  • Location: UK

Re: Unable to get HwV to download.

PostWed Dec 18, 2019 7:17 am

Hello Julian,

Thanks for buying the upgrade. Please try downloading via these direct download links: viewtopic.php?f=10&t=17833&start=15#p134591 . Thanks again.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.

[Please use email or the Contact page if you need to contact us privately, rather than private forum messages.]
Offline

Bonanches

Member

  • Posts: 34
  • Joined: Sun Aug 12, 2012 4:14 am
  • Location: Northumberland.

Re: Unable to get HwV to download.

PostThu Dec 19, 2019 11:29 am

Hi Martin,
Success... thanks for that.
Kind regards
Julian
Offline
User avatar

mdyde

Moderator

  • Posts: 11847
  • Joined: Fri Mar 14, 2003 2:19 pm
  • Location: UK

Re: Unable to get HwV to download.

PostThu Dec 19, 2019 11:37 am

Thanks, Julian. Excellent. Hope you enjoy it.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.

[Please use email or the Contact page if you need to contact us privately, rather than private forum messages.]

Return to Technical support

Who is online

Users browsing this forum: No registered users and 3 guests