1. If you are upgrading HW installed on a MAC, you must uninstall and also manually delete the following folders
- '/Applications/Hauptwerk Virtual Pipe Organ'
- '/Users/Shared/Relocated Items/Hauptwerk'
- '/Hauptwerk'
NOTE: By uninstalling and deleting the folders, you will need to reinstall all your sample sets. Make sure to download the HW5 compatible packages for your encrypted sample sets and to have the packages for your non-encrypted sample sets
On a PC you can upgrade without un-installing first.
2. It will be the last steps... after migrating your licenses and also installing the "licensing pack" available here - https://www.hauptwerk.com/licensingpackages/
Regards