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organ migrations

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atugores

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organ migrations

PostThu Jan 16, 2020 4:30 pm

I have migrated my organs and until now everything is fine, Krzeszow from SP has been installed but I don't see the license in ilok cloud, it's important?. I have not been able to install Silbermann Premium (Zoblitz) from Prospectum because I don't know if a license is needed for this organ or if an update is needed for V5, it sends a message that says:
"Could not empty the folder / users / atugores 1 / Hauptwerk /
HauptwerkSample Set and Components / Temporaryfiles'. Please make sure you are ....... and so on.
I have looked in this temporary files and there are 3 folders that I have removed, but when installing again the same message appears, can someone help, thanks
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micdev

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Re: organ migrations

PostThu Jan 16, 2020 6:42 pm

Good evening,

If your sample set is *not encrypted*, then you won't see any license related to this sample set in iLOK manager. The Krzeszow is not encrypted.

While your error message is not complete, I guess that it ask "Please make sure that you are an administrator" or something like this.

Also, if you installed Hauptwerk V on a MAC, it is/was important to completely uninstall HW4 and some additional folders (this may explain your error message). See this post for the whole installation process - http://forum.hauptwerk.com/viewtopic.php?f=1&t=18013#p135483

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atugores

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Re: organ migrations

PostThu Jan 16, 2020 7:01 pm

Thank you for your info Sir. I understand about Krzeszow.
Concerning the error message, everything was done according the installation process, I uninstall V4 before to install V5, so I do not understand what happen with this sample set.
How do I know if a set is encrypted or not. Thank you
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mdyde

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Re: organ migrations

PostFri Jan 17, 2020 5:11 am

atugores wrote:I have not been able to install Silbermann Premium (Zoblitz) from Prospectum because I don't know if a license is needed for this organ or if an update is needed for V5, it sends a message that says:
"Could not empty the folder / users / atugores 1 / Hauptwerk /
HauptwerkSample Set and Components / Temporaryfiles'. Please make sure you are ....... and so on.
I have looked in this temporary files and there are 3 folders that I have removed, but when installing again the same message appears


Hello atugores,

There's a known Mac compatibility within that sample sets in that it uses some international characters (characters beyond the 7-bit character set) in some of its filenames, which will prevent Hauptwerk from being able to install or delete them on the Mac platform. Gernot (Prospectum) is aware of it, and mentioned that he plans to produce an updated version of the sample set to resolve it:

viewtopic.php?f=4&t=18018

(As background reference, this topic also covers the issue: viewtopic.php?f=4&t=18217 .)
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.

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