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Unable to install unlicensed organ

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hiker54

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Unable to install unlicensed organ

PostMon Aug 24, 2020 12:00 pm

Hello,

After installing approx. 12 organs to my new Hauptwerk 5.1 dedicated computer, the last (Unlicensed) organ "Major 1 (wet or dry) fails to install. It worked previously on HW4.

I get the following error message:

The organ definition file named "Major1- American Classic Organ Wet.organ_Hauptwerk_Hbx' couldn't be loaded to query its version while attempting to install the component packages 'D:etcOrganSampleWet/Major1-ACO-Wet_V1.00 Compkg.Hauptwerk.rar" If it's a lecensed file then perhaps a license hasn't yet been installed for it.
Message code 1223

Both Wet and Dry version exhibit the same message.

Hauptwerk generated a diagnostic file which I have have forwarded to you.

Thanks,

Bob
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micdev

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Re: Unable to install unlicensed organ

PostMon Aug 24, 2020 12:25 pm

Good afternoon,

Etcetera never released the Hauptwerk 5 compatible files. Hauptwerk 4 encrypted organs can only be re-encrypted by the sample set creator.

Unfortunately Etcetera Pipe Organs seems to be out of business. I tried to contact them a few times for some clients and
never got a reply.
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager
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hiker54

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Re: Unable to install unlicensed organ

PostMon Aug 24, 2020 2:09 pm

Francois,

if they are indeed out of business, they should be removed from the Milan website "instrument listing" along with the link to their website.

Regards,

Bob
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micdev

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Re: Unable to install unlicensed organ

PostMon Aug 24, 2020 2:50 pm

Hello Bob,

I've reported it to the webmaster.

Thanks
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager
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giwro

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  • Location: Twin Cities, Minnesota USA

Re: Unable to install unlicensed organ

PostTue Aug 25, 2020 3:10 pm

I think Magne did finally produce the v5 files - I will contact him
Jonathan Orwig
Coon Rapids, Minnesota USA
http://www.evensongmusic.net
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micdev

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Re: Unable to install unlicensed organ

PostTue Aug 25, 2020 3:36 pm

Thanks for the information Jonathan. I probably emailed him 3-4 times for various clients and never had a reply, the same for some other HW users. I will try again to contact him (maybe you can forward me @support his email, maybe I don't have the right one

Would be great if you could contact him and put me in touch with him at support[at]hauptwerk.com
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager
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giwro

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Re: Unable to install unlicensed organ

PostTue Aug 25, 2020 3:48 pm

micdev wrote:Thanks for the information Jonathan. I probably emailed him 3-4 times for various clients and never had a reply, the same for some other HW users. I will try again to contact him (maybe you can forward me @support his email, maybe I don't have the right one

Would be great if you could contact him and put me in touch with him at support[at]hauptwerk.com


Francois, we were in contact via Skype just over a week ago, I've shot him a couple messages and asked that he get in touch with you.

Best,
Jonathan Orwig
Coon Rapids, Minnesota USA
http://www.evensongmusic.net
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micdev

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Re: Unable to install unlicensed organ

PostTue Aug 25, 2020 4:16 pm

Thank Jonathan.

I took a chance and emailed him with the email address that I had...

Fingers crossed...
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager
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Jeffrey Quick

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Re: Unable to install unlicensed organ

PostMon Sep 28, 2020 4:41 am

Please let us know what you find out. I just had to update to V and it broke the Jorgensen Tribute organ, which was one of my favorites.

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