It is currently Thu Apr 18, 2024 10:24 pm


Can't Access Hauptwerk Home.

Hauptwerk software technical support only. Please make sure you have read the manual, tutorials and FAQ pages before requesting support.
  • Author
  • Message
Offline
User avatar

Doug S.

Member

  • Posts: 498
  • Joined: Tue May 20, 2008 8:17 pm
  • Location: Massachusetts USA

Can't Access Hauptwerk Home.

PostMon Dec 21, 2020 12:23 pm

Help, I'm getting this error message when I try to access HW Home regardless of browser or device.. I haven't a clue how to go about this on my end.

`Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove"
Doug
Offline
User avatar

mdyde

Moderator

  • Posts: 15475
  • Joined: Fri Mar 14, 2003 1:19 pm
  • Location: UK

Re: Can't Access Hauptwerk Home.

PostMon Dec 21, 2020 12:26 pm

Hello Doug,

Please just ignore that website error -- it's been reported to MDA's webmaster: viewtopic.php?f=1&t=19248#p145345
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
Offline
User avatar

micdev

Site Admin

  • Posts: 2099
  • Joined: Sat Feb 09, 2008 9:24 am
  • Location: Canada, Quebec

Re: Can't Access Hauptwerk Home.

PostMon Dec 21, 2020 2:18 pm

To add to Martin'

If you want to access your account, use this direct link: https://hauptwerk.com/my-account . Some clients reported that clicking "My account" didn't work.
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager

Return to Technical support

Who is online

Users browsing this forum: Majestic-12 [Bot] and 19 guests

cron