[Topic moved here, since it isn't a technical support issue for the Hauptwerk software per-se.]
I can see from the diagnostic file that you emailed us that the error you're getting is as follows:
- Code: Select all
INF:2106 Starting to load the organ file Gottfried Silbermann 1742 - Stadtkirche Zöblitz - premium.Organ_Hauptwerk_xml
...
ERR:4771 Organ package ID 000458 (Stadtkirche Zöblitz basic) is not installed, but is needed for this instrument. The supplier of the package is PROSPECTUM.
I don't have experience with that sample set myself, I'm afraid; you probably need to await a reply from Prospectum (the maker of the sample set).
The the information on the Prospectum website doesn't specifically make clear whether their 'Zöblitz Basic' package is included in the price of their Zöblitz Premium, or whether you need to buy it separately. My guess would be, based on the pricing listed on the website (which is higher for the Premium edition), that the Premium edition would include the Basic edition (but I don't know that for certain). If the Premium edition does include the Basic edition then presumably Prospectum will offer you a download somewhere for the Basic edition's package, as part of your purchase for the Premium edition.