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Server Conversion (addressing uploading problems)

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dwood

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Re: Server Conversion (addressing uploading problems)

PostFri Nov 20, 2015 10:59 am

Working on it...
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OAM

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Re: Server Conversion (addressing uploading problems)

PostFri Nov 20, 2015 12:38 pm

Now the error message is again as follows (several times in the past):

"A Database Error Occurred
Unable to connect to your database server using the provided settings."
Prof. Helmut Maier
OrganArt Media Sound Engineering
D-88662 Überlingen/Lake Constance
http://www.organartmedia.com
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dwood

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Re: Server Conversion (addressing uploading problems)

PostFri Nov 20, 2015 12:47 pm

Working on it...

Willing to accept help from anyone with server configuration and traffic expertise...
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dwood

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Re: Server Conversion (addressing uploading problems)

PostFri Nov 20, 2015 4:56 pm

We have hired outside help to configure the server. We should have answers and solutions in the next day or two... if not before.
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EdoL

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 3:52 am

CB down now for more than 12 hours.
Guess this is due to the new server configuration??
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pointyflute

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 4:55 am

Down for me, too. It was fine last night, but now all I get is a new tab, not even a "database error" message. Stupid computers! :mrgreen:
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OAM

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 5:56 am

Server not accessible any more for the last two days
Prof. Helmut Maier
OrganArt Media Sound Engineering
D-88662 Überlingen/Lake Constance
http://www.organartmedia.com
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EdoL

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 7:41 am

Please let us know how things are going, guys!
We presume you're hard at it, but some update information would be highly appreciated.
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dwood

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 10:52 am

Still working on it... Should be back online in a couple of hours. Sorry for the outages.

The outages themselves are from a problem with balancing the server settings. The length of the delay getting back online is partly a function of being short handed and partly trying to figure out what the problem is.

Darryl
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dwood

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 11:49 am

Actually, we're back now.
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organtechnology

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 12:49 pm

Don't forget to use Ctrl-F5 to get an updated page.
Complete Hauptwerk™ systems using real wood consoles, PC or MAC Computer Sound MEngines, Dante Audio for Home or Church.
info (at) organtechnology.com http://www.organtechnology.com

Authorized Hauptwerk; Milan Digital Audio and Lavedar Audio reseller.
USA and Canada shipments only.
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johnh

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 12:58 pm

How do I do ctrl-F5 on my tablet? :-)
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James

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 1:29 pm

12:28 pm Still can not connect. Firefox, mac
James
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dwood

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 1:57 pm

Works fine here on Firefox Mac (Yosemite) and has been running for a few hours now (around 11am)

Are you sure it wasn't one of the 2-5 minute outages?

We have a decent idea what might be causing the issue now. So, we'll be addressing that.

Darryl
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dwood

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Re: Server Conversion (addressing uploading problems)

PostMon Nov 23, 2015 2:02 pm

Actually, James, what's your IP address? There were a about 10 IP addresses that were overloading the system (500 plus hits) and the server managers banned the IP addresses. Yours might be one of those.

If it turns out to be yours, we can un-ban the IP address.

Darryl
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