Hello dcaton,
We do hope to automate it one day, and our apologies for any delay.
I'm not involved in order processing myself, but I see that Charlie Raasch notified us today about your purchase of the sample set, so if you'd like to send us the licence update request file ( http://www.hauptwerk.com/forms/license-updates/ ) in readiness then that might help to save a little delay overall. If you just put 'CLR SMG' in the order reference then we'll know what it relates to. You might still receive an automated email asking you to create a licence update request file, but please just ignore it if so. (Creating a second licence update request file would invalidate the first, and necessitate repeating the process, so it's important that you only create one request file.) I hope that helps.