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No reaction from MDA to E-Mails

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david515mi

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Re: No reaction from MDA to E-Mails

PostSun Jul 21, 2019 11:58 am

Brett,

Thanks a million fo the explanation. Things sound hopeful!

David
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Fokko

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Re: No reaction from MDA to E-Mails

PostSun Jul 21, 2019 3:23 pm

Dear Brett,

Most appreciated. Thank you for the dongle update I received this evening, finally :D .
I understand these are busy and challenging times, I wish you the very best, as always.

Yours,
Fokko
Fokko Horst
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einer_von_weitem

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Re: No reaction from MDA to E-Mails

PostMon Jul 22, 2019 6:11 am

This is good to hear. If anything bad happened to Hauptwerk I'd be so depressed!
My Hauptwerk recordings on Youtube: https://www.youtube.com/channel/UCJu6YY ... XMA/videos
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CWEB

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Re: No reaction from MDA to E-Mails

PostMon Jul 22, 2019 12:25 pm

einer_von_weitem wrote:
CWEB wrote:To be fair I think all my contacts with MDA have been handled within 24 hours so it's not always an issue. Your mileage may vary of course!


That used to be my experience too. What is not clear to me from your post is whether you have also had licence update requests handled quickly in the recent past?


Yes, the last was only a few weeks ago.
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tf11972

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Re: No reaction from MDA to E-Mails

PostTue Aug 13, 2019 12:39 pm

Again a long time no see and I'm still waiting for my dongle update :cry:
Best regards
Thomas

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