No reaction from MDA to E-Mails

Brett,

Thanks a million fo the explanation. Things sound hopeful!

David

Dear Brett,

Most appreciated. Thank you for the dongle update I received this evening, finally .
I understand these are busy and challenging times, I wish you the very best, as always.

Yours,
Fokko

This is good to hear. If anything bad happened to Hauptwerk I'd be so depressed!

To be fair I think all my contacts with MDA have been handled within 24 hours so it's not always an issue. Your mileage may vary of course!

That used to be my experience too. What is not clear to me from your post is whether you have also had licence update requests handled quickly in the recent past?

Yes, the last was only a few weeks ago.

Again a long time no see and I'm still waiting for my dongle update