Greetings -
I have done a HW technical support request but have not receive an acknowledge email or response. I did include the file generated by HW with the support request.
Problem is Digital Performer (DAW of choice) examines each VST plugin (once, only once!) and determines if it is OK to go.
In my case, it rejected the HW plugin, but without giving a reason. According to windows, the HW 64 bit VST plugin is version 4.2.0.14.
On the off chance that there is an issue with the plugin (corrupted), I generated a checksum of the file as a CRC-32 with a result of 30248EEF. If someone else would generate a CRC32 checksum of their working 64 bit VST with the same version number and come up with a different checksum (or the same) I can isolate or rule out the plugin.
I have opened a tech support request with MOTU, no response yet as well, asking if they can help me understand what is wrong with the plugin so that I can resolve the issue.
DP 10 64 bit v10.01.79936, W10 WS, all current updates, HW v4.2.1.003 advanced version.
Any assistance would be greatly appreciated
Kind Regards
Heather
I have done a HW technical support request but have not receive an acknowledge email or response. I did include the file generated by HW with the support request.
Problem is Digital Performer (DAW of choice) examines each VST plugin (once, only once!) and determines if it is OK to go.
In my case, it rejected the HW plugin, but without giving a reason. According to windows, the HW 64 bit VST plugin is version 4.2.0.14.
On the off chance that there is an issue with the plugin (corrupted), I generated a checksum of the file as a CRC-32 with a result of 30248EEF. If someone else would generate a CRC32 checksum of their working 64 bit VST with the same version number and come up with a different checksum (or the same) I can isolate or rule out the plugin.
I have opened a tech support request with MOTU, no response yet as well, asking if they can help me understand what is wrong with the plugin so that I can resolve the issue.
DP 10 64 bit v10.01.79936, W10 WS, all current updates, HW v4.2.1.003 advanced version.
Any assistance would be greatly appreciated
Kind Regards
Heather