All V4 license updates are being processed today or have been processed. If you are still having issues, please resubmit your request.
Pete, I have reached out to you directly to get this resolved for you.
Jack you should have yours as well, sorry for your delay.
This issue with waiting for updates has been resolved with iLOK and version V. It is instant from MDA. So this frustration with waiting will be over once you upgrade.
Reminder V4 license updates will not be supported past March 31, 2020 and the introductory pricing on upgrading expires on 1.31.2020. If you need an upgrade coupon please email me at
upgrades@hauptwerk.comThanks for your patience and we move toward the new and improved iLOK licensing management system.
Michelle