HW 7 download question

Martin (or someone else in the know),

I purchased the first of my two upgrades this morning and I have been trying to download "Upgrade Advanced v6 to Advanced v7 Perpetual" for the Mac for about four hours now. My Internet is excellent here, so I assume the problem is on the HW server side. I have tried with two browsers (Safari and Firefox) a total of six times at this point.

It would certainly help to know how large the zip file actually is so I can tell if I am only getting small pieces or am nearly compete in my attempts! The largest file I have gotten so far is about 1.1 GB but still incomplete.

I recall having similar issues with previous upgrades. Is there some sort of "preferred" method for these downloads?

Les

[mdyde]

Hello Les,

Thanks very much for buying an upgrade.

Our apologies that the main download server is currently struggling. Please send an email to support [at] hauptwerk.com and Francois should be able to send you a download link from a different server.

The downloaded file's details should be as follows if the file has downloaded successfully:

Windows:
InstallHauptwerk_v7.0.0.136.exe
MD5 checksum: f96fc0ad4f74392e594d528df4231dc2
3.00 GB (3,229,062,512 bytes)

macOS:
InstallHauptwerk_v7.0.0.136.zip
MD5 checksum: bee6c282bf81464c1fa111bb162f6391
3.16 GB (3,396,476,577 bytes)

Martin,

Thank you. I have just sent Francois an email as you suggested. I imagine he is quite busy!

Les

[mdyde]

Thanks again, Les.