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Need to change login information

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ldeutsch

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Need to change login information

PostWed Nov 02, 2022 10:53 am

I am about to retire from my longtime Jet Propulsion laboratory career. I will retain my other appointment as Caltech Organist, but I will be losing my longtime JPL email address that is currently also my login ID for Hauptwerk.

I looked through the Hauptwerk web site for a place to change my email identity but could not fund it. I still have a month to get this done - but I would appreciate it if someone can print me to the appropriate place to make this change.

Will I also need to change my identity in iLoc(I have two accounts there)? If so, how is that accomplished?

Les
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mnailor

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Re: Need to change login information

PostWed Nov 02, 2022 12:09 pm

Doesn't User Control Panel / Profile / Edit Account Settings allow you to change your email address? It's not your user id, which is just ldeutsch, and I don't see a way to change that, but it's not owned by JPL.

EDIT: Sorry, that was for the forum site, not the hauptwerk.com account...
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mnailor

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Re: Need to change login information

PostWed Nov 02, 2022 12:13 pm

Does this work? On https://www.hauptwerk.com/my-account/edit-account/
change email address and save changes?

That's under My Account / Edit Profile / edit your password and account details.
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micdev

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Re: Need to change login information

PostWed Nov 02, 2022 3:16 pm

Good afternoon Les,

You will need to update 3 accounts:

Hauptwerk.com -> as explained by MNailor, go to hauptwerk.com/My-account, sign-in then click Account details and update your email address

Hauptwerk forum as explained again by MNailor (thanks), click User Control Panel / Profile / Editaccount settings

iLOK Go to iLOK.COM, sign-in, click Edit Profile and update your email address. A confirmation email will be sent to the new email address. Make sure to complete the confirmation.

If you need more assistance you can contact me at SUPPORT.
Best regards
François

Virtually sharing my enthusiasm and experience with you
Worldwide technical assistance, consultation and ready to play system.

http://www.HauptwerkConsultant.com

AND Hauptwerk Support Manager

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