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How to get the sample set guide and license activated

Sampling pipe organs and turning them into something you can play in Hauptwerk.
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ajt

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How to get the sample set guide and license activated

PostFri Feb 03, 2023 9:02 am

Hi all,

Does one still need to email Hauptwerk support to get the sampleset creation guide and license activation?

I’ve emailed twice asking for it, first time before Christmas, no response at all, second time last week and got a support ticket number but no reply… if it’s not longer required, great, but where would one find it?

Thanks!
Adrian
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mdyde

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Re: How to get the sample set guide and license activated

PostFri Feb 03, 2023 9:08 am

Hello Adrian,

Yes -- one still needs to contact Support for that. Francois is usually very prompt at handling anything sent to that, but I understand there have been some problems with the website recently, so perhaps your ticket/message didn't reach him for some reason. I'll email him and point him to this topic, so that he can check and get back to you.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
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ajt

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Re: How to get the sample set guide and license activated

PostFri Feb 03, 2023 9:29 am

Thanks, Martin! Support Request is 8841 if that helps, Francois.
Adrian
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mdyde

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Re: How to get the sample set guide and license activated

PostFri Feb 03, 2023 10:03 am

Thanks, Adrian.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.

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