Tue Jun 15, 2021 4:42 am
Thanks, Stuart. No problem.
Actually, Francois asked me about something in your diagnostic file, and I've just tried installing the Paramount 341 to have a quick look at what image files get installed, and I'm pretty certain what the problem will be:
Your error was:
"Could not load the image file /Volumes/SR Sample Sets/Hauptwerk/HauptwerkSampleSetsAndComponetns/OrganInstallataion Packages/001115/ParamountImages/paramountsm.png"
... whereas the actual image file that the 341 package installs in that folder is named:
Paramountsm.png
... i.e. the case of the first letter of the filename in the ODF is technically incorrect (should be uppercase, to correspond with the filename of the file that the package includes). That will only be a problem on Macs that were installed with the (non-default) case-sensitive file system option. Here's the excerpt from the Hauptwerk 'Storage (hard-disk or SSD)' subsection of the Hauptwerk prerequisites (page 15 in the v6.0.2 user guide):
"If you are installing Apple macOS from scratch (not usually required), we recommend using the default file system during installation, and avoiding the 'case sensitive' file system (a custom installation option) since some Hauptwerk sample sets might not be compatible with it."
Assuming that you did indeed install the operating with a case-sensitive file-system, there would effectively be two options:
1. Contact Paramount's makers (pointing them to this post), to see whether they plan to produce patches for the sample sets (341 and 310, but may well be others) to correct the filename cases. However, even if they were to do that, you might well encounter sample sets from other makers that have the same issues, since some sample set makers only use Windows (which is always case-insensitive). Hence probably the only realistic option is:
2. Wipe/re-format the drive, instead selecting a non-case-sensitive file system option for it. (You would then need to re-run the Hauptwerk installer, and re-install sample sets, etc.)
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.