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Search function not working?

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dhm

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Search function not working?

PostMon Nov 01, 2021 4:14 am

A customer has asked whether HW4 will work on Mac iOS Big Sur.
Not being a Mac person, I searched for "Big Sur" on the Forum, under "General Discussion" and "Technical" support.
In each case, no results were found. Yet there *are* posts about Big Sur. Why do these not come up on the search?
And what is the answer to the customer's question?
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu
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mdyde

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Re: Search function not working?

PostMon Nov 01, 2021 4:45 am

Hello Douglas,

[Topic moved here.]

Unfortunately the forum software's search functionality ignores terms of 3 characters or less, so it will only find search terms with 4 or more characters. (There is a setting within its administrator control panel to adjust the minimum search term length, but that still doesn't allow 3-character search terms.)

dhm wrote:And what is the answer to the customer's question?


Yes -- macOS 11 ('Big Sur') is supported. It's listed as such in the document via the 'Prerequisites' link near the top-right of this page: https://www.hauptwerk.com/requirements/

There are some minor compatibility issues which are listed in the 'known issues' appendix in the Hauptwerk v6.0.2 release notice: https://www.hauptwerk.com/documentation/
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
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Re: Search function not working?

PostMon Nov 01, 2021 4:52 am

Thanks, Martin. That's helpful regarding the search function. Perhaps that restriction should be made clear.

Just to clarify, the customer's question was whether HW*4* will run on Big Sur.
If it won't, then he might have to think about upgrading.
Douglas Henn-Macrae
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http://www.midi-organs.eu
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mdyde

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Re: Search function not working?

PostMon Nov 01, 2021 5:20 am

Thanks, Douglas.

My apologies -- I overlooked your v4 reference in your original post. Hauptwerk v4 wouldn't be able to be installed on macOS 11, or any recent macOS version, I'm afraid. macOS 10.15 broke it, and Hauptwerk v5+'s installer had changes for compatibility with it.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
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dhm

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Re: Search function not working?

PostMon Nov 01, 2021 5:40 am

Thanks, Martin. Very helpful, as always.
Douglas Henn-Macrae
Authorized Hauptwerk Reseller
http://www.midi-organs.eu

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