Good evening Tom,
Unfortunately there is a problem with the store and I can't access your order to forward your activation code but you will find the ilok activation code in your Hauptwerk account
- Go to
http://www.hauptwerk.com/my-account- Sign-in then click Orders
- Click VIEW (next to your order placed 04/05)
- Your order details will be displayed. Scroll to the end of the page, you will find your activation code.
Once you found the code, redeem it in and also surrender your previous Hauptwerk license (HW5 or HW6) in iLOK Manager
- start iLOK Manager,
- sign-in (with your ilok credentials)
- click View | All licenses
- Deactivate your HW5 or HW6 license (right-click | Deactivate)
- click Licenses | Redeem... and enter the HW7 30-digit codes and activate the license, follow the instructions to surrender the HW5/6 license.
Hope that helps.