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Error message on start: 0xc000007b

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mancunius

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Error message on start: 0xc000007b

PostWed Mar 15, 2023 1:51 pm

I'm trying to move HW7 to a newer PC. It installs ok but every time I start (as administrator) I get the message: "pf808.tmp - Application Error. The application was unable to start correctly (0xc000007b). Click OK to close the application."

The message comes instantly after running Hauptwerk.exe. Windows 10 and all drivers are up to date. I've tried following everything suggested at this link: https://www.makeuseof.com/how-to-fix-the-0xc00007b-error-in-windows/

My system info is pasted below. Can anyone help?

Thanks,

Mancunius

Device name DESKTOP
Processor Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
Installed RAM 64.0 GB
Device ID 8D26476A-42EA-421A-87D4-0D256DA52E13
Product ID 00325-81270-50322-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 22H2
Installed on ‎17/‎12/‎2020
OS build 19045.2728
Experience Windows Feature Experience Pack 120.2212.4190.0
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mdyde

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Re: Error message on start: 0xc000007b

PostWed Mar 15, 2023 2:02 pm

Hello mancunius,

Please try:

- Make sure all available Windows updates are applied. (Check for updates, apply all available, reboot, then repeat until there are no more.)

- (Re-)install the current version of iLok License Manager ( https://www.ilok.com/ ).

- Verify that the Hauptwerk v7 installer file that you're using has exactly the following size and checksum:

Windows:
InstallHauptwerk_v7.0.0.136.exe
MD5 checksum: f96fc0ad4f74392e594d528df4231dc2
3.00 GB (3,229,062,512 bytes)

(If not, please try downloading it again, )

- Try re-installing it from that file.

Does that solve it?
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
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mancunius

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  • Joined: Thu May 03, 2012 4:18 pm

Re: Error message on start: 0xc000007b

PostWed Mar 15, 2023 2:25 pm

mdyde wrote:Hello mancunius,

Please try:

- Make sure all available Windows updates are applied. (Check for updates, apply all available, reboot, then repeat until there are no more.)

- (Re-)install the current version of iLok License Manager ( https://www.ilok.com/ ).

- Verify that the Hauptwerk v7 installer file that you're using has exactly the following size and checksum:

Windows:
InstallHauptwerk_v7.0.0.136.exe
MD5 checksum: f96fc0ad4f74392e594d528df4231dc2
3.00 GB (3,229,062,512 bytes)

(If not, please try downloading it again, )

- Try re-installing it from that file.

Does that solve it?


Hi Martin. That sorted it - HW now runs! Many thanks for your speedy response and help.

Mancunius
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mdyde

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Re: Error message on start: 0xc000007b

PostWed Mar 15, 2023 2:36 pm

Thanks, Mancunius. Excellent.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.

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