KEYBOARD PARING ISSUES

Hauptwerk software technical support only. Please make sure you have read the manual, tutorials and FAQ pages before requesting support.
Post Reply
ja-llop
Member
Posts: 3
Joined: Wed Jun 05, 2024 8:53 am

KEYBOARD PARING ISSUES

Post by ja-llop »

Hi everyone,
I have an organ with two keyboards and pedal. It has too a swell pedal and a crescendo pedal which can be paired perfectly.

I'm having issues trying to pair keyboards and pedal. There is no problem with hardware, ALL keys of keyboards and pedal are in the correct channel (MIDI-USB plug and play).
SWELL KEYBOARD-->CH03
MAIN KEYBOARD -->CH02
PEDAL-->CH01
If I push any key in the keyboard it sends midi signal. (Indicator turns green in the correct chanel, according to the keyboard pushed(ch03, ch02 or ch01))

When I proceed with pairing (right click over key-->auto detect stt--> keyboard paired), then the keyboards are paired as showed in the next image (RED COLOURED KEYS):
Image

As you can see the first three octaves are lost and keys are transposed by that amount.
If I push any key that seem to be unpaired, it inputs midi signal in the correct channel (according to the keyboard I play) but it doesn't produce any effect in virtual keyboard. It's quite frustrating :cry:

Image
I have tried using other computer with Hauptwerk 8 trial mode and I have the same results. (Now using v4Hw usb licence)

I have read the manual and searched in tutorials, but I have had no response to this problem.

I know there is no problem with software or hardware because all problems were originated when Haupwerkt config had a reset. Before that, organ keyboards and pedal were perfectly paired.

Tanks,
ja
User avatar
mdyde
Moderator
Posts: 15695
Joined: Fri Mar 14, 2003 1:19 pm

Re: KEYBOARD PARING ISSUES

Post by mdyde »

Hello Ja,

Welcome to the forum, and thanks very much for the interest in Hauptwerk v8.

Please try:

- Exit Hauptwerk if it's running.

- Run MIDI-OX: http://midiox.com/

- Being careful not to touch anything else on your MIDI console, slowly play an ascending chromatic scale on your main MIDI keyboard and watch the MIDI messages that MIDI-OX shows are being received by the computer as a result. If the MIDI console is behaving properly you should see only MIDI note-on messages on MIDI channel 2, and they should start at (for bottom C on the MIDI keyboard) MIDI note number DATA1=hex 24 (=decimal 36, ="C 2" on MIDI-OX's display), and increase one by one to (for top C on the MIDI keyboard) MIDI note number DATA1=hex 60 (=decimal 96, = "C 7").

Do you get exactly those results?
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
ja-llop
Member
Posts: 3
Joined: Wed Jun 05, 2024 8:53 am

Re: KEYBOARD PARING ISSUES

Post by ja-llop »

Hello Mdyde,
thanks for your quick response.

I installed MIDI-OX as you suggested and obtained different results to those you described above. According to the input log, the keyboard middle C is displaced 3 octaves by default; if I assume the central C octave is octave 4th.
Image

Here I share a txt archive with the ascendig chromatic scale and the inputs as a result of playing it in the main keyboard:
https://ydray.com/get/t/u17176888947254 ... 62912501Xf

On the other hand the input log shows two items for the same musical note, one when pushing the key and other when liberating it. (note on / note off)
Here you can see a capture of the first ones (lowest note) and the final ones (higgest note) in the log of the main keyboard:
Image
Image
Swell keyboard and pedal have the same issues.

I think the problem you have helped me to discover was solved through hauptwerkt config, previous to the reset I referred to in the first message.

Thanks in advance,

jan
User avatar
mdyde
Moderator
Posts: 15695
Joined: Fri Mar 14, 2003 1:19 pm

Re: KEYBOARD PARING ISSUES

Post by mdyde »

Thanks, Jan.
ja-llop wrote:On the other hand the input log shows two items for the same musical note, one when pushing the key and other when liberating it. (note on / note off)
Yes -- that's normal and expected. My apologies for not making that clear in my previous reply.
ja-llop wrote:I installed MIDI-OX as you suggested and obtained different results to those you described above. According to the input log, the keyboard middle C is displaced 3 octaves by default; if I assume the central C octave is octave 4th.
Yes -- the problem is indeed that your MIDI keyboards are currently outputting MIDI note numbers 3 octaves higher than they should be.

If your console is a commercial system then check in its user manual for how to correct that -- e.g. perhaps it has an internal transposer turned on accidentally.

Or if it's a console that you built yourself and if you're unable to correct it within the MIDI encoders' firmware then you could work around it by adjusting the settings manually in Hauptwerk to compensate. However, the latter wouldn't be ideal because for each sample set you would need to adjust the settings by hand for each virtual keyboard after auto-detecting. To do that, after auto-detecting (making sure that your pressed the lowest and highest notes on the MIDI keyboard when doing so), right-click on the virtual keyboard, select "Adjust MIDI/trigger settings manually ..." and set the "Key shift" setting to "Shift keys up 3 octaves".
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
ja-llop
Member
Posts: 3
Joined: Wed Jun 05, 2024 8:53 am

Re: KEYBOARD PARING ISSUES

Post by ja-llop »

Thanks, Martin.
The console was 'self built' more than ten years ago and I have no idea about the origin of the parts that were used to build it. I'll try to explore the hardware way later, in order to definitely solve the problem.

As I said before, I think the 3 octaves problem was solved before through Hauptwerk software but during a reset those adjustments were deleted. I have done
select "Adjust MIDI/trigger settings manually ..." and set the "Key shift" setting to "Shift keys up 3 octaves".
and all seems to be working fine now.

Thanks for the help,
Jan
User avatar
mdyde
Moderator
Posts: 15695
Joined: Fri Mar 14, 2003 1:19 pm

Re: KEYBOARD PARING ISSUES

Post by mdyde »

Thanks, Jan. Excellent. You're very welcome.
Best regards, Martin.
Hauptwerk software designer/developer, Milan Digital Audio.
Post Reply