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Corrupted HW VII

Posted: Tue Sep 03, 2024 4:57 pm
by Philip Powell
Hi there,

I recently moved and have a new HW setup where I moved my HW VII file to my new laptop. Unfortunately, it has apparently been corrupted (I keep getting “Select another location to extract the installer to” despite having plenty of storage available). Can I get another link from Hauptwerk if they can trace my license purchase? Thanks.

Re: Corrupted HW VII

Posted: Tue Sep 03, 2024 5:25 pm
by mnailor
Log in to My Account at hauptwerk.com and see if the download links are there in My Account / Downloads (not the Download tab at the top). Be patient; the site isn't working very well and times out a lot.

If no links, ask support@hauptwerk.com for a download link.

Re: Corrupted HW VII

Posted: Tue Sep 03, 2024 5:50 pm
by Philip Powell
Perfect, thank you!